[moonraker]

It's impossible to know but I imagine a press leak (and further coverage by cable news and other traditional print media outlets) is the only way that members of Congress would actually care enough to hold members of the military and Department of Defense accountable so that they'll eventually find a way to resolve the issue.

Whether that'll take the form of a software engineering solution or a "social engineering" solution - in the form of Congressional hearings and the like - remains to be seen.