[alexpotato]

Having managed teams in Asia from the US, let me provide the alternate view.

You are in Asia and it's 10am HKT/10pm ET. You are facing a problem/issue that you are 90% sure someone in the US knows the answer to.

You are faced with: - being blocked all day till US business hours

- trial and erroring your way through the problem

My view as the manager was always "I trust you to send me a message up till 10:30pm if you need something and I will respond. Don't abuse that but I'd rather be contacted late once in a while vs you being blocked all day."

[spacemadness]

That sounds like the company really hasn’t set up their teams for success. There are a lot of assumptions here that it’s on the individual contributors to solve these issues at a high cost to their personal lives.