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by Swenrekcah
1070 days ago
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Netflix is not a basic utility. The only thing they have in common are similar billing intervals. But that’s kind of beside the point.
When you sign up for a subscription, they only commitment you have made is for the chosen billing interval. If it’s a month you’ve committed for a month, if three years then you’ve committed for three years. But you have not in any way shape or form committed to a single second beyond that. Most (all?) have auto renewals clauses that are very convenient for both the seller and buyer, but to enforce it when the buyer wants to quit is basically extortion. |
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"If you do not timely cancel your subscription, your subscription will be renewed at the price in effect at the time of the newel, without any additional action by you, and you authorize us to charge your payment method for these amounts...We do not refund or credit for partially used used billing periods."
This can be easily read and argued as: if you do not cancel, you owe them. You can argue this in front of a judge, but it will be really hard to say it's "extortion" if the cancellation process is streamlined.