[Closi]

It's the group apps where it's the issue though.

Real example: My friend group has a hiking group on WhatsApp and there is one friend who is not on it. One person will propose a hike, and will keep messaging the group with information about it. Someone then has to message that other friend and tell them about it, every time there is a slight adjustment to plans.

Let's say you are my friend, and Bob is arranging a hike for 10am on Saturday. You usually come on the hike so I let you know. Even though all the details are on the group, you ask me all the questions and I have to fill you in. Then on the morning of the hike Darcy's car breaks down and the time gets rearranged from 10am to 11am, so then I have to tell you that as well because you aren't on the group chat, and suddenly I feel like I am becoming your PA (and if I forget to tell you the time has changed then suddenly it's my fault - even though i'm not arranging the damn hike and you could have been on the group in the first place you just refuse).