[housemusicfan]

> Horrible take. The aesthetics and user experience of an app has a direct correlation to whether the average user (which includes me, a programmer at Amazon) will use a tool.

I've stopped using Amazon Music because the UI/UX is unusable. I've cancelled Prime and shifted my shopping to other properties such as Walmart because the continual user-hostile UI changes have pushed me away as a customer. Example, now making it impossible to filter by Amazon.com as the seller so my searches are inundated by screens full of all-caps Chinese counterfeit shit, now with infinite scroll! Accessing customer service entails more and more dark patterns by the day, and arguing with AI chat bots because I can't even get a human into chat anymore.

As long as you're proud of your descent into a knockoff AliExpress, I support your efforts. The important distinction here is these applications were all fine, before the UX gods got involved in "beautifying" them to the point they became unusable.

[luuurker]

You're replying to someone that works at Amazon, not to Amazon itself. You also have no idea if they work for the shopping part of Amazon or Amazon Web Services, which is a completely different thing. On top of this, half of your complaints have nothing to do with UIs. As if UI designers are to blame for AI chat bots and chinese counterfeits.