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by ceejayoz 1073 days ago
> try to charge him for the difference for the direct flight

Yes, that was the fine.

https://nomascoach.boardingarea.com/travel/united-airlines-t...

> Such conduct constitutes fraud and a violation of Rule 6 of United’s Contract of Carriage. Accordingly, United demands that you cease and desist these unauthorized practices immediately and that you reimburse United in the amount of $3,236.76 which represents the difference between the cost of the tickets that you purchased and the cost of the travel taken, within 10 business day of receipt of this letter.

I don't know if they managed to collect on it.