[graypegg]

Humans are pattern-matching machines though. I think anyone, UX-designer or not, can notice annoyances that are clearly just not following the obvious pattern.

I know people that have quit jobs, because they were forced to use software that “I could never learn”. (Salesforce) It got in the way of them doing their job.

However, I’ve seen way more people tolerate an outdated or badly styled UI because “it just works for me, ok?”. No one is quitting a job because their CRM is aesthetically unpleasing.

[JohnFen]

As a dev, I've never quit a job because I didn't like the software I had to use. But if I'm evaluating whether or not to take a position somewhere, the use of certain software is certainly a mark in the minus column.