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by mattkevan 1080 days ago
We found adding a slight delay in between the user clicking the payment button and showing the success message in the checkout improved trust. It felt like the system was doing something important, whereas if happened instantly people worried that something had gone wrong because it was ‘too quick’.

The user is part of the system too, and sometimes giving them a bit of time to process what’s happening can be beneficial.

1 comments

It is akin to people adding weights to items to make them seem higher quality. Not in hiking gear certainly, but disassembly of held kitchen appliances or tools often turns up steel chunks used for that purpose.
Couldn't they just use lead solder on the IoT circuit board?