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by dryanau 1070 days ago
I've experienced this. My $500 MFC is a brick unless I go out and purchase a genuine Brother toner, despite having spent several hundred dollars on a stash of generics. At some point they just stopped working.

And just to be clear: they didn't just disable the printer; I can't even use the scanner on top unless I go and buy the Brother toners.

Screw Brother. I'm tired of reading that they're "the one good brand" out there. They are very not.

3 comments

> Screw Brother. I'm tired of reading that they're "the one good brand" out there. They are very not.

OK but is there any other alternative? Wife's SME: two Brother printers (these are with official support for everything although I did have to modify a few settings here or there when they moved office and their router IP changed for example). Home number one: Brother printer. Home number two: Brother printer.

It's really pathetic if they started preventing other toners from working but they're still fine machines.

What would I replace our four Brother laser printers with?

Basically I read your post and Brother "won": I'll just make sure to buy official Brother toners. Which sucks.

Canon, I guess? The Canon MF4150 that I bought some 15 years ago is still humming along well, and doesn't mind using third-party toners. No idea how they are now though.
Strongly agree.

I upgraded my Mac and it resulted in my brother mfc losing the ability to scan from the mac. It seems brother did not port the driver to the new OS. Accordingly, they are dirt and I will not buy from them again.

They were.
I buy Brother Laser as they used to be good.
That was once upon a time long, long ago!