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by dmitrygr 1075 days ago
Search this website. Outcome is always the same: something resolved just this once. No procedural changes made. Stripe remains unreachable unless you get enough upvotes on HN
2 comments

The outcome is not always, or perhaps even often, the same.

The last time I paid attention to one of these complaints, someone was using stripe to sell cellphone accessories (and yes, at least on my Stripe application, they asked what I was selling.)

After selling accessories for a while, he then used it to sell a minivan, and had a tantrum when Stripe -- quite reasonably -- said this flags all the flags, and Stripe was going to hold onto the money until they were sure things were kosher.

Getting dollars before multiple months post transaction basically leaves someone holding a bag of risk, and if you act shady AF, you can't be surprised if Stripe declines to hold that bag of risk for you.

The outcome isn't always the same.

It's 50/50:

- The poster was doing something shady and upon further investigation it turns out the situation is warranted

- The poster was indeed let down by a broken support system and Stripe staff chimes in to save the day