[Rebelgecko]

Why do they need to re-do this process every time someone rents a car? With the equivalent programs from companies I've rented with, they check your info at the counter once and from the on its just a cursory glance as you leave the lot. It doesn't seem like there's anything stopping them from making the quick one-time check the default.

[m1abcd3]

I know it feels that way, but we don't redo anything if you have a valid license and card on file. The lines are long at airports because planes deplane at similar intervals and there are a lot of travelers that come to the location without this information on file (think cruise ships, travel agency bookings, discount site bookings). If you download the rental app and take advantage of loyalty programs then you can skip the craziness.