[NBJack]

It doesn't make sense economically, and it is likely a side effect of a metric used on employee performance. Quick sale -> less time in store -> more time to help those that (actually!) need it. If you truly can't be bothered to take the money for an unambiguous transaction, Something Is Broken.

[hindsightbias]

You’re not a candidate for upselling and both they and you know you’re going to wait or walk over to Best Buy and get an iPhone.

Revenue lost = 0

The percentage of HN types storming out screaming “I’m going to just go buy Android” is a rounding error.