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by jldugger 1079 days ago
> if I didn't have an appointment, it would take half an hour or so to get somebody over.

It probably goes a long way to explain things if you know that Watch launched while Ahrendts was SVP of Retail at Apple. She came from Burberry, a luxury fashion retailer, and clearly had a vision for Apple Stores that was not compatible with the high throughput & demand they regularly get.