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by mr_cyborg 1069 days ago
The Genius Bar also takes forever to get appointments at now compared to how it was. I think they maintained close to the same number of retail locations as their customer base exploded, which probably works out better economically but is far less convenient.
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Apple grew from ~300 to ~500 stores between 2010 and 2020.

https://www.aboveavalon.com/notes/2021/3/10/the-future-of-ap...