[jeffbee]

I figured it was more software. In a filing with the state government of California, manufacturer ABB said that they repair 75% of charger faults remotely, which means their software must be garbage. If it was hardware, wouldn't they need to fix it in the field?

[steveBK123]

Yup. I like to look in the ElectrifyAmerica app periodically at the ~5 stations nearby, and its just a sh*tshow at all times.

9 times out of 10 there are more stalls out of service than in use. And it's always the same ones, because they aren't getting fixed. And it's not just old hardware, because this includes stations that only went live in the last 6-9 months.

If US makers ever sold enough CCS cars, it would have been a huge problem. We are moving over to NACS instead..

If VW wanted to slow EV adoption in the US market, there's not much they would have done differently in their management of EA.

[nunuvit]

EA is actually working on the reliability problems now, but they're a few years behind.

[steveBK123]

They've been "working on the reliability problems" for years. First it was going to be the new hardware. Then it turned out they were having new, possibly even more reliability problems with that hardware, lol.

Can't wait to get my car on NACS and never have to think of EA again.

[nunuvit]

Like I said, they're behind. Don't hold your breath for them to catch up.

[steveBK123]

I fully expect them to go out of business before they manage to operate their business well.

Lost opportunity.

[nunuvit]

Not really. ABB is good at hardware protection, which is why the faults don't usually result in failures. Tesla is ahead in terms of anticipating, avoiding, and automatically handling such issues. The variety of cars absolutely creates a challenge, but Tesla is better positioned to meet the challenge.

[steveBK123]

Right, pretty horrendous. This reads like "75% of our charge issues are because we need to reboot our garbage software stack".