[ajkjk]

I worked on Amazon's fulfillment software a long time ago. Short version is: quality is an arms race between Amazon and a lot of _very-motivated_ cheaters, and Amazon is always behind. At least when I was there, they wanted to fix stuff, but only in an "cost-effective, at-scale, multi-year-project" kind of way, rather than the simple obvious solution of "throw lots of people at the problem until it goes away". My guess is that they're somewhat more worried now as tides have shifted away from their reputability, but they're nevertheless probably in like year 3 of a ten-year plan at the moment.