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by jodrellblank 1076 days ago
If you want decent support as part of the core offering you can pay a bit more for Andrews and Arnold, their support staff are in the UK, all technically capable rather than KB parrots, and available by IRC. Lower customer contention for their shared bandwidth so it doesn’t slow down at night is another thing worth paying a bit more for. And they have a decently technical control panel web page.

https://www.aa.net.uk/

(Satisfied customer for years).

1 comments

I have heard good things about their customer service. But I put in my postcode to their site and the response was:

> For your location, forecast download sync speed is 27-37Mb/s and forecast upload sync speed is 4.2-6.9Mb/s.

I’m currently on ten times that and was considering going higher next time. Unfortunately that’s not currently competitive with Virgin.