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by ori_prior 1080 days ago
You are both right and wrong. It depends on the intelligence of the person you are dealing with.

There is a thing called "intelligence". There are several definitions of it, the one I'd like to use here is "the ability to infer general principles and common workings from small isolated samples and apply those principles and workings".

So if you are sufficiently intelligent, you can infer, from observing a few (or even one) doorhandle being pushed, that his is the general way to open doors. You can then apply this principle maybe even to different doors, windows, rotating knobs, etc. The fewer samples you need to learn and the broader your application range after learning, the more intelligent you are. In the stupidest case, one only learns to open one specific kind of door in one specific way, like a cat might.

You are writing from the point of view of someone sufficiently intelligent to derive the working principles of software and apply it to other software packages that generally serve the same purpose. However, there are people who are not intelligent enough to do that. Those people do get by by just following instructions, learning by rote which buttons to click for which purpose. Those people are the "door opening cats" of the office application world.

Less intelligent people like those do exist (50% do have an IQ<100 after all...), they do get jobs and they can be successful within limits. Just as Stackoverflow/ChatGPT-copy&paste-programmers do get by somehow.

Which is why I'm also a fan of intelligence-test-type job application processes. The ability to learn, for higher-level jobs, is far more important than preexisting knowledge. And intelligence is the best known predictor for the ability to learn.