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by iforgotpassword 1088 days ago
It is annoying. And it seems rather impossible to get this under control 100%, at least if you don't want to much collateral damage. I don't know if it's just that I'm unconsciously raising expectations when trying chatgpt, but I somehow feel like it's getting dumber. I have no idea if this is because of trying to get it to not say inappropriate things, or from trying to get it to not hallucinate.

The problem is most likely that you cannot market this without achieving these two goals. Companies powering their support chat with it don't want it to ever curse or insult the customer, and average users using it as an assistant cannot fathom that something the computer says could possibly be wrong.

1 comments

It’s also impossible for the customer to measure accurately the service that is provided. Siri also cannot write a simple SMS anymore. It’s like Amazon’s SKUs: At the beginning the product is great, then it’s replaced with a lesser version.