[JCharante]

Some people were already like this re: outsourcing. “No ma’am I’m not in India, I’m in Maine. Oh yes, it is lovely here.”

[autoexec]

Isn't “No ma’am I’m not in India, I’m in Maine. Oh yes, it is lovely here.” what they tell the people in India to say anyway? I can look up the weather just about anywhere on the planet, I assume some outsourced worker on the other side of the planet can just as easily.

[JCharante]

I suppose but people would listen to your accent and agree that it does sound like a Maine accent once you give them something to compare it to.

[joshspankit]

That was already “solved” years ago: some companies train outsourcers to have specific accents.

[emptysongglass]

This is why I love Schwab: the folks on the other end always tell you exactly where they're from and they're lovely.