[preya2k]

I'm beginning to doubt whether Matrix can actually succeed. It's a great idea, and there are great people involved, but there's just so many different problems/features that it's still lacking. And the progress is painstakingly slow. I really want them to succeed and I still try to get everyone on board and evangelize all my clients to join Matrix – but the truth is, I'm loosing hope.

Example: About a year ago, "Threads" went out of Beta and the feature is pretty much still unusable, because Notifications get stuck all the time. Even though there was a lot of progress to fix this – it's still not up to par with other Messengers.

[doubled112]

This is roughly my feeling too.

I've been running my own home server for a while now, and talked a friend or two into doing the same. We use it daily and it is "good enough" for us, but I'd never try to sell it to somebody that isn't already interested.

Notifications seem get a little better, then get a little worse again, and then the cycle repeats. Unless I've watched the system notification come in, I just ignore it. Definitely not perfect. I've also managed to get into a state where it'll notify me about messages from days ago that are marked as read, and never clear without a logout.

I was really excited about the possibility of third party clients, but in general, they all have some big missing features and/or show stopping bugs.

[Arathorn]

Agreed that the stuck notification problems with threads is a real embarrassment. However, I wouldn't give up on the whole project over one nasty class of bugs (which i am very hopeful we're close to nailing...)

[gtvwill]

Why not? One nasty class of bugs can make any project entirely unusable. In business it's all it takes to make me use your competitor over you.

As a dev you need to not fall into the trap of lumping users problems and faults off onto your own scale of what is or isn't important. This will ruin your business. You as the dev/on the inner circle have bias to what you think is or isn't important. If you disregard something as small but your users are like yea it's small but it's a major problem that makes the platform unusable your gonna drop users quicker than you can blink all the while asking yourself why?

Dangerous position, be wary of judging your clients problems importance on your own scale. Matrix will fail with that attitude. You won't focus on what your consumers want.

[Arathorn]

As I said, we're close to nailing the problem, and the element web team has literally been working on nothing else for weeks.

I have no clue why you think we're disregarding it; it drives me nuts too.