[wefarrell]

Amazon has been able to get away with a lot because for a long time their customer experience was fantastic. You could buy pretty much anything knowing it was the lowest price, get it in a day or two, and return it for pretty much any reason.

Over time the experience degraded because they encouraged cheaply copying popular products, and then they even did it themselves and competed with their sellers. And of course their anticompetitive practices have made things much worse for those sellers.