| We are sorry to hear about your experiences. 1. Currently, the EasySwitch doesn't support import from Fastmail, which may be why you experienced the issue. We would be interested to hear more details about tose issues, so please report them to us here: https://proton.me/support/contact. 2. We are not sure if you are aware but now Proton includes SimpleLogin too, which allows you to create an unlimited number of aliases and also user reverse aliases: https://simplelogin.io/. Here's how you can set up a SimpleLogin account with an existing Proton Mail account: https://proton.me/support/create-simplelogin-account-proton-.... 3. We'll pass this feedback along to the Proton Mail Bridge team. 4. We can confirm that the Proton Drive Windows app is coming quite soon. Please report the issues you experienced with the web app to us: https://proton.me/support/contact. Regarding support, note that the usual response times are 24 hours, but longer during the weekends when we work with a reduced capacity. We've been constantly hiring and training our agents in order to improve this. Additionally, if you have a particular example of a misunderstanding with the support team, we'd like to look into it and investigate. While we may not been actively moderating our Uservoice channel, we do use it to inform our development decisions. Many of the recently shipped additions to the Proton Mail web and iOS apps have been decided on thanks to the feedback on Uservoice. We understand the frustration with how the catch-all works right now. The team is aware of it and looking into ways to improve it in the future. |