[donmcronald]

Except it's more like you originally purchased turf that's compatible with the provider's lawnmowers and, while you thought they were cutting the lawn, they were busy building a moat around your property. So now, switching involved ripping out the old turf, filling in the moat, and having new turf installed.

Then you realize that by the time you pay off the capital investments needed to switch to a new provider they'll be pulling the same stunt and you should've learned how to cut the grass on your own.