[roncohen]

June is cool. Best of luck!

Would you consider adopting the STARS framework[1] ? It was designed to solve the questions you mentioned like “Are our key customers adopting the new feature we launched?” but at the same time it also incorporates qualitative feedback.

[1] http://starsframework.org/

Full disclosure: I helped design it.

[0xferruccio]

We kind of ended up building something that overlaps with our feature report - but we just stop at the STAR, we haven’t really looked into adding qualitative information like satisfaction to our product, but it could make sense!