[applebutter]

Clearly written by someone who isn't a driver.

The real problem with Uber's ratings is that drivers don't get one at all if the rider doesn't submit one. The overall rating is for the last 500 ratings - not rides. Only about 50-60% of riders rate drivers. This means that if you leave a driver less than five stars, it could take six to nine months (depending on how often they driver) for that rating to "fall off".

Unlike Uber, Lyft's rating is based on the last 100 rides. This means the Lyft driver gets five stars if you forget to rate them. If you rate a Lyft driver less than five stars, the rating will fall off in a few weeks compared to many months for Uber. Also, Lyft drops the lowest score. Uber doesn't.

AND, the rating button on the Uber app is at the BOTTOM of the screen where everyone's palm hits when selecting a tip at the top. Accidental one-star ratings happen and those suckers don't come off for a LONG time.

In conclusion, Uber is too strict and Lyft is too lenient.