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by ChildOfChaos 1094 days ago
I think then this is an issue of UX/UI and the question should just be Were you satisfied with your journey yes or no? and then no, prompts further questions.

The confusion comes from it being different systems for different things, having a yes or no, would make it clear that is what it is. You rate a movie out of five, four out of five would be a pretty decent movie, but in your example it would mean that something majorish was wrong, considering completing the most basic task is 5 out of 5.