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by msaltz
1093 days ago
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The Revel app (which is rolling out rideshare in NYC where all drivers are actual employees) has a rating system that’s explicitly labeled something like “Bad - Okay - Good - Great - Amazing”, where the default selected option is “Good”. I think it’s really nice because then it’s clear that most of your rides should be in the “Good” zone and the higher ratings are really for special cases. On the other hand the ratings are really for Revel - as a rider you can’t see your driver’s rating. |
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