[teeray]

I feel like a rating system encourages lots of unintended dimensions of ratings to come into play. Some people want engaging conversation between them and the driver. Others want absolute silence. It can also vary for passengers and drivers day-to-day and trip-to-trip. This could also lead to neurodiverse passengers and drivers receiving low scores inappropriately because of mismatched expectations on the social dimension of the trip.

All of this has nothing to do with what the ratings should focus on: did the driver do the job of getting from A to B well (and safely)? Was the passenger respective of the driver's time and space?