Hacker News new | ask | show | jobs
by Jamie9912 1094 days ago
I just checked my rating and i'm a 4.62.

I have never had a problematic ride, i'm always waiting exactly where I summon the Uber to. Not once have I made an Uber wait for me. I sit in the back and don't say a word unless spoken to.. is that what i'm doing wrong?

5 comments

If you don't have many rides a single 1 star review can knock you down a lot.

Also, I lurk in r/uberdrivers and one thing I've found is that a) some drivers are just jerks and 1 star at the drop of a hat, and b) some of it seems regional as well in that some countries/areas are more likely to use the 2-4 star options for minor things.

IIRC Lyft only looks back over the last 100 rides, which allows old ratings to cycle out. I know I've only been dinged once on Uber in the last several years but the rating is still held down by some old dings in the early teens.

Have you always lived in the USA?

My country rates differently and I've heard stories from my countrymen of difficulty getting an Uber when visiting the USA since not everyone in Australia gives 5 stars.

You don’t tip. I have a similar rating for the same reason. Tipping is obnoxious, especially when it’s asked for at the start of the transaction.
The Uber app should ask the driver to rate the passenger before knowing whether they tipped. Otherwise it's just a rate of tipping which together with local expectations is a recipe for just making it useless. Do drivers really see tips before rating riders?
There are drivers out there who'll ding you for not tipping *in cash*
Forgot to say. I live in Australia, we don't tip
I saw the Uber driver give me a bad rating once because he complained I'd tricked the app into giving me a fare that was too cheap.
Passengers get rated on a lot of things but I think your willingness to tip is foremost, and then from there it's a lot of biases, racial, gender, etc. I've been hit on by a lot of drivers and I've wondered if politely rejecting their advances has caused me to have a lower score. 4.8 on Uber, and a 5.0 on Lyft. Go figure.
One I've seen brought up a lot in driver forums are smokers. So if you reek of smoke they'll ding you. Which makes sense I suppose because their complaint is that the smell lingers in the car and then *they* get dinged by the next rider