[qlm]

Your experience is obviously an insane outlier, not what the article is talking about, and more a matter for Uber support and/or the legal system.

[pclmulqdq]

There are lots of uber experiences that are less than 5-star but do not rise to this level.

I had a driver in LA who was both a terrible driver and terrified of freeways. With 3 near-misses and the bad route, it took 50 min to go somewhere that would otherwise take 15, making me late for a meeting (the LA area has some communities that are physically near each other, but separated by hills/mountains that are otherwise basically impossible to get around). 1 star seems merited for someone who literally can't do the job.

[jdmichal]

> *****: This person deserves to have access to this platform and the ability to earn a living through it

> *, **, ***, ****: This person is a danger to me, themself, and others and should be removed from the service

Sure sounds like your exact experience falls under that second group!

[rhaway84773]

Yeah that doesn’t even fall into the ratings system at that point.

[drowsspa]

Hacker News commentators (or the Internet in general) love to point out a 0.001% exception when it's obvious it's not the case being discussed.