[donmcronald]

It’s pretty easy to blame the user, but Microsoft guides users into some terrible decisions, especially for small businesses. My biggest complaint is how they encourage using a day-to-day account (ex: [e-mail]) as a global admin. That’s a massive risk for small businesses.

I always set us dedicated, unlicensed admin accounts for small businesses. Having a dedicated admin account should be a top priority, but MS keeps streamlining the process of making the first user a global admin.

I wouldn’t want to change my mail provider in this situation. It would be disruptive and splitting mail between two systems creates a mess that’s a pain to clean up.

I hope this guy wins and I hope a regulator brings the hammer down on Microsoft if he’s relying on them to meet his data retention obligations.