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by NoRelToEmber 1093 days ago
> There are no actually meaningful ways to get in touch with a service that can cause immense harm to your or your businesses reputation and trustworthiness - in similar ways that defamation can

How isn't this defamation, actually? Or at least negligent tortious interference? If people can get sued for honest reviews...

https://www.cbsnews.com/news/posting-a-negative-review-onlin...

If a customer posts a review that is factually inaccurate or contains accusations about your business that are untrue, you may have grounds to sue the online reviewer for defamation. - https://www.freshbooks.com/blog/can-you-sue-over-a-bad-revie...
1 comments
mbmjertan 1093 days ago
Previous HN discussions claim this was an early concern: https://news.ycombinator.com/item?id=25805294

I do not see what has changed since, apart from Google having a larger budget for fines.

link