[jeroenhd]

People don't know about the ability to export and import passwords, though. Modern interactions are so much "everything is locked behind this branded app" that it's a miracle people still remember they can email to other domains.

What they do know is how annoying it was to have to set up LastPass, entering each and every password, dealing with accounts and setup and recovery keys, and the process of getting used to it.

Unless LastPass adds a button that says "click here to switch to a competitor", I doubt their remaining customers will ever leave the problem.