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by waboremo 1098 days ago
I really disagree with the community building part, but I do agree with the defaults on Discord being horrible.

With the community building aspect, forums were not great for it. Due to how fragmented it was, and how subforums were often dramatically different sections, this meant that unless you were genuinely deeply into [topic] and were spending numerous hours per day regularly you would not build a community at all there. This is why on most forums, it's only the trolls who became known, they had that cross-contamination aspect. Forums also had a lot of UX that discouraged caring about the user. Names were tucked away, profile images were tiny, people hid signatures due to how obnoxious they got. They became the equivalent of reading a mailing list you were randomly added into.

This doesn't really excuse Discord. By default it encourages too many indicators. Tutorials for new accounts, rule modules, every channel has an indicator on it, there's buttons left right and center making you afraid to click anything, then the whispers for joining servers, the list goes on. This is one aspect that I hope Discord spends severe amount of resources looking at in 2024. Which I think they absolutely are capable of doing, but I'm not sure if their investors care about the new user experience sadly.