[SinParadise]

Zoom is said to be easy to use for voip, but I found discord to be vastly superior in terms of ease of use and config.

Basically all the ceremonies and friction of the networking aspect and video/audio aspects are gone.

Now I think the community model of Discord isn't really in congruence with the knowledge base model a la Reddit(its hard to drop-in and out of community just to get one answer), but it is still vastly superior to its competition.

[OkayPhysicist]

Discord definitely dropped the ball with regards to cashing in on the remote work situation. They have a lot of overlap with Slack, Teams, etc., and completely eclipse VOIP platforms like Zoom, and blow all of those out of the water with respect to usability.

IMO, that's probably their best bet with regards to growing their actual business (as opposed to popularity, which they seem to be doing a bang-up job of already)