[wjnc]

As a (middle) manager: I sincerely hope many employees learn this. The best processes, systems and tools have people engaged deeply enough that they care about and work on future performance, UI/UX, efficiency, etc of that processes / system / tools. There’s nothing I like more than kindly being put in place for having unrealistic expectations. However, it is of my opinion that most don’t learn this. Those that do turn into MVPs. Not everyone is a MVP. And that’s not bad. I do think we can teach all people to speak out concerns in a positive way. It’s up to management to listen and take that to heart. That’s good culture. In my open office I hear chit chat comments and worse all the time, but constructive feedback a lot less.

[Loughla]

Working with employees on what the difference is between bitching and exploring concerns is a skill that most managers do not have, or do not teach.

A good manager communicates well, a great manager teaches everyone around them how to communicate well.