[on-call_guy]

Yeah, I must agree it is a cultural issue at some extent. But honestly the on-call my current company is quite demanding. So during the on-call week, though engineers try to improve it they always run out of the time or miss few things which then puts burden on future on-call.

I think there should be a nice light weight tool which should give a clear summary and tracking mechanism which make this a quicker tasks. Even just to tag the runbooks which are not updated. All those notes get lost in documentations and never referred back.

[rozenmd]

In previous teams, we just used a JIRA backlog to manage these tasks

[on-call_guy]

Yeah, JIRA could be handy and useful though you need to create tickets for every tasks with a rigorous monitoring with other backlog and story items.