[hanifak]

I’m actually building exactly this. It’s a simple on-call and incident management platform that covers many of your frustrations since I’ve had the same ones. I’d love to talk to you about it and get your feedback on my progress so far if you’re interested.

[on-call_guy]

Ok...Would love to know more about what is out there. The problem with current alerting solutions like PagerDuty, they are every extensive in terms of what they offer (scheduling, reliability, etc) but not quite tailored towards needs of on-call engineer to easily tag something or for management to get a view which alerts/incidents need attention.

Even xMatter which my wife's team use but never login as it crashes frequently and prefer to debug through logs :P

[hanifak]

Do you have an email I could reach you at? I’d like to share what I’m thinking the solution looks like and hear more about the challenges you’ve faced.

I totally agree that the tools which exist today cater towards the buyer. That is, the people with purchasing power who typically aren’t on-call. I’m building with a focus on the on-call experience for the people who are actually on call.

[hanifak]

I just stood up my landing page if you want to keep up to date: https://simpleoncall.com/.

[on-call_guy]

Thanks for the link. It doesn't have much details. I have signed up though. Looking forward for getting more details about the solutions.