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by scrum-treats
1096 days ago
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> "When I finally got to the checkout page, I had to manually change the shipping for each item from $5.99 standard shipping to free shipping (because I hit the $25 threshold)." Exactly this: https://imgur.com/a/Xi4ZO3i. Notice how I am being told that I'm "saving $5.99 if I enroll in Prime", and the default selection is the $5.99 delivery option, however I qualify for free shipping. Further, this free shipping option changes location between purchases, making it even more confusing for customers to not be unnecessarily overcharged. |
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