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by laweijfmvo 1100 days ago
As someone who regularly gets the 1-week trial of Prime (and cancels), the cancellation process has gotten a lot less deceptive recently. E.g. they used to invert the colors of the buttons to make the "Cancel Membership" look like the negative option, etc. These days it's still unnecessarily long, but requires less double-takes to figure out.
2 comments

That's a direct result of this lawsuit.

> Under substantial pressure from the Commission, Amazon changed its Iliad cancellation process in or about April 2023, shortly before the filing of this Complaint.

- page 43, https://www.ftc.gov/system/files/ftc_gov/pdf/amazon-rosca-pu...

Oh for sure - I agree that the process is not something a reasonable person can't do - I use the 1 week trial of prime every time I order (and then cancel it immediately).