This is actually true, but I still use PayPal probably 10-20 times a year and I haven't logged into their site for probably 2-3 years, at least whenever I last had to update my payment cards.
The site is suboptimal, it's probably not a great company and I have no idea if they're charging me anything - but the one-tap purchase system just works, and that's all I need. There are other great options in Klarna and similar, but even they give me too many options to coax me into paying later so I inadvertently pay fees. PayPal literally just withdraws from whichever card has sufficient funds at the time, has worked exactly as stated for over a decade, so I really have no incentive to investigate alternatives (especially for sites where my PayPal is already setup, like Steam).
alternatives are standard wire-transfer, which will take a few days (wtf?) and some privately run proxy-service for wire-transfers (sofortueberweisung.de) where you login with the banking credentials on a non-bank website (yes, really) which manages to give the seller a confirmation of the transaction.
no alternative thou that manages adresses, confirmation and the actual transaction with one login/button
The site is suboptimal, it's probably not a great company and I have no idea if they're charging me anything - but the one-tap purchase system just works, and that's all I need. There are other great options in Klarna and similar, but even they give me too many options to coax me into paying later so I inadvertently pay fees. PayPal literally just withdraws from whichever card has sufficient funds at the time, has worked exactly as stated for over a decade, so I really have no incentive to investigate alternatives (especially for sites where my PayPal is already setup, like Steam).