Hacker News new | ask | show | jobs
by paulhauggis 5228 days ago
Amazon is the worst e-commerce company I've ever dealt with. They treat their marketplace sellers like garbage.

I have been selling for the past 5+ years. They put a review on my account and when I called them to find out some more information about it, I was met with a call center rep in India who gave me absolutely no help.

They don't actually have call support for marketplace sellers. You have to email them. When you do, you get mostly automated responses.

After this ordeal, I finally left them for good. I still can't believe people are giving Amazon this much money (most categories are between 8-16% commission) to sell their goods (plus $40/month if you have a pro-account).

It's a slap in the face when you can't even talk to someone when you have any sort of account issue. On top of this, Amazon doesn't even abide by the same harsh rules they expect all of their 3rd-party sellers to follow.