[TeMPOraL]

Yes, I meant self-checkout machines.

> The only reason it's not good is that it's not automated enough (if at all -- for me the self checkout machine is literally zero automation more than a regular cashier)

That's the point. But you are not the buyer of that automation, the store is. That automation displaced human cashiers and lowered the quality of service for customers, while generating better margins for the store (promptly eaten by competition). From your POV, i.e. customer's POV, it's not automated enough - but it's not going to be for quite a while, because there is no incentive to do it. The store doesn't stand to benefit much from additional automation, not enough to justify investment. Whether or not customers like it is irrelevant, as long as they're still coming in anyway.