[bricemo]

This is exactly right. I used to think that execs were like “Super ICs” who knew everything under them. As I’ve moved up in my career I’ve been amazed to find that execs do not know all the details of what’s happening or where the problems are. They are human just like the rest of us, and someone else’s problem is not obvious. They need to be told in a meeting or in writing so they can help fix it.