[fallat]

This person businesses.

And to others reading: Miguel didn't say anything bad about Twilio really, just that the alignments for them aren't there - and that's ok. Maybe it back fires and Twilio adjusts back to its dev-focused strategy. Businesses just evolve as they need to. If Twilio ends up being "bad" it just means there's now a spot for someone else to form "The Good Twilio" :) See: the many Google competitors, the many smartphone competitors, the many VPN competitors, etc...