[CapsAdmin]

To counter, not caring about anything you've just written and looking purely at the end result is also part of the economy.

Consumers generally don't want to sympathize with companies and I don't think it's healthy if too many people did either. It's a tug of war to find a balance.

The core of this issue to me is about feeling lied to through vague implications. The product number is higher, the physical appearance of the headphones look better, it cost more, so therefore they must have put more effort into it to justify the price so the sound quality must also be better.

[nickpeterson]

I agree. I don’t mind something being more expensive, but I feel like companies should have to ‘show their work’ to some degree. That way customers can gauge if the additional effort was worth the price difference.

I’m sure most customers in this case would not feel like this was worth the price difference.