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by codetrotter 1098 days ago
> shadowbans are sneaky and malicious, in my opinion, and there is no scenario where they are not; if you have a problem with someone, you say it to their face. If you kick someone out, you call the bouncer or you do it yourself, you don't send a robot to waste potentially years of their mental energy. That's being a shit human.

Yeah, shadowbans suck.

On the other hand, some people will just keep creating new accounts over and over every time they are told that their account has been banned.

It’s a difficult situation.

3 comments

>Yeah, shadowbans suck. On the other hand, some people will just keep creating new accounts over and over every time they are told that their account has been banned.

Any online forum will just become full of crap without moderation. So moderation is a necessity. And shadowbans are a sometimes-efffective tool of moderation.

How then, to prevent abuse of power? One possibility would be to allow multiple competing groups of moderators on the same forum and everyone allowed to sign up fro whichever moderation group(s) they prefer. Then if the "official" moderators start behaving unreasonably, people will simply vote with their feet and use different ones.

> One possibility would be to allow multiple competing groups of moderators on the same forum and everyone allowed to sign up fro whichever moderation group(s) they prefer. Then if the "official" moderators start behaving unreasonably, people will simply vote with their feet and use different ones.

That’s pretty much what Reddit is like already. If you dislike the mods of one subreddit you can join another competing subreddit, or start your own.

Likewise, with Lemmy if the people on one instance are bad, leave the instance and join another or run an instance of your own.

The people who would troll you like that already know what a shadow ban is and will just create more accounts anyway.

It’s not a difficult situation, you are being willfully ignorant.

I also got into a small argument in another thread about low effort sites.

Another constant criticism of fediverse sites I'm seeing here is equally weird, this idea that responsibility for finding the right instance is given - not forced upon, but gifted to - the user, and that is a problem.

It's a feature, it's the feature that makes the system invulnerable to the sort of enshittification that this forum's parent organization specializes in. therefore, in the minds of quite a lot of people here, it's a bug, and frankly, of course VC heads would think that way; never mind the petty dictatorship of the moderator, if there is no market capturing endgame where you can either cash out or seize a community and abuse it as your personal platform (Hi, Elon), that definitely is a bug, I suppose.

My thinking is that having a slight learning curve barrier to entry, maybe that's a good thing. Maybe having a zero effort onboarding process, maybe THAT is the bug. Because who does an easy onboarding process serve, if not the VChead who wants to capture as many eyeballs as possible and turn them into income? It certainly doesn't seem to help the mods who have to deal with people who can very easily create a new account once banned.

And for the record, there are extremely easy ways for anyone, not just a troll, to tell if they're shadowbanned. Shadowbanning is Security Through Obscurity, like changing the ssh port on your firewall to 54804 and thinking you can then leave password login enabled. It's pretend. Once I noticed three posts with zero engagement all I had to do was log out in order to check. The only thing it offers is conflict avoidance in the moment, and will only make people deeply angry, and in some cases, more determined than ever. Me, once I see I'm not wanted I'm gone on my own steam, generally.

(edit: thinking about it, though, I had nothing good to say about r/Winnipeg in the days after the shadowban, and I did speak about it in other places as a factual thing that I could demonstrate to be true. As such, their action along with my reaction was ultimately corrosive to the legitimacy of the subreddit. But at this point we've moved on to discussing the legitimacy of the whole site, and in my mind, it lost its legitimacy when it enabled shadowbans...)

But, I can see why reddit moderators have to resort to it: they do not have the ability to ban IPs, and Reddit is not incentivized to ban IPs or IP blocks, because that runs contrary to their primary purpose, to capture and monetize eyeballs.

Compare to an operator of an individual Instance: of a sub is having issues with a persistent individual troll, they can appeal to the sysop (I just decided I'm calling them sysops and I don't give a shit what anyone else does) and have that individual's IP banned. If other instances allow him to return through them, well, we have defederation for instances that don't keep their houses clean.

Moreover, the sysop has zero motivation to build up as many users as possible, and that is going to do more than anything else to ensure that the only instances which tolerate trolls are going to be the ones setup specifically for that purpose, and that problem is already more or less sorted [edit: on the fediverse, anyways...].

Bottom line, the problem you're describing arises from the attempt to make content moderation compatible with scale, and that's just never gonna work, and without scale, you have no capitalism.

> And for the record, there are extremely easy ways for anyone, not just a troll, to tell if they're shadowbanned. Shadowbanning is Security Through Obscurity, like changing the ssh port on your firewall to 54804 and thinking you can then leave password login enabled. It's pretend. Once I noticed three posts with zero engagement all I had to do was log out in order to check. The only thing it offers is conflict avoidance in the moment, and will only make people deeply angry, and in some cases, more determined than ever. Me, once I see I'm not wanted I'm gone on my own steam, generally.

If the user doesn't post, then shadow banning is much harder to detect. I regularly see comments from users who were shadow-banned by Reddit; it can take months for them to figure it out. We use shadow-banning only on spammers and trolls. Our process requires peer approval and evidence; there's also an audit trail. We used to ban these accounts, but shadow-banning them instead substantially reduced the amount of harassment we receive. Conflict is inevitable when moderating a subreddit, and we'd rather spend our effort on users who participate in good faith.

And that's one reason the platform has no legitimacy. You say YOU only use it on a certain type, but it got used on me. Have a look at my comments here, I'm far from perfect but I'm neither of those things.

I outlined in a different conversation in this thread that I can see why you have to resort to this: Reddit is not incentivized to ban IPs, and I assume you are likewise not empowered to.

Reddit needs as many eyeballs as they can get, and that is why if you simply ban an account they are able to create a new one; the problem for you, the cog, is unfortunate, but from their perspective they get a new user on their balance sheet every time.

Reddit is incentivized to make your task a struggle that never ends. So it's not that I judge you for it, I judge Reddit's conflict of interest and complete unsuitability as a public square.

That said, I still see what you do as fundamentally cowardly.

Edit: It is intended to be a process with no appeal as a feature. Would you sign up to have your relationship with a community forum severed, secretly and capriciously, and with no appeal or review intended to be possible, at the whim of someone you have never met? And even if you had an attack of integrity, it will never not be a Reddit feature for the reasons outlined above, so your only course of action would not be to stop shadowbanning, but rather, to simply leave the forum for a better one. If Reddit survives as a place where Geographical locations keep their community forums, that will be a horrible fate for us.