[chucklarge]

I am not saying user feedback is not valuable. I am not sure where the line is between feedback and just being a brat is though.

MW has obviously been successful at a blogging platform and service (maybe other stuff, don't know his full history). My point about the Ford quote is that maybe he has a good vision for how his service should be run.

There is always going to be tension between the producers of a service and the consumers of that service. Neither could exist without the other, but I tend to feel that the exceptional people who have succeeded where others have failed should be given more credit.