Bad account isolation seems to be a habit at Azure. I'd guess any customer of theirs is fine with this. Maybe they would not express this sentiment out loud while any lawyers could be listening, but it's implied.
Considering how terribly Teams handles multiple accounts, I've lost faith in Microsoft Authentication in general, let's just pray GitHub Auth doesn't get absorbed
Uh, then your not metricing your service correctly.
You should be collecting metrics on the basics of the way your service operates and in a steady state at scale even a 1/2% drop in messages should be readily noticable and likely monitored.
That doesn't make any sense technically and sounds a lot like victim blaming.
It is far from certain that any application has such a "steady state", most of the ones I've worked on sure don't. There are obviously ways to analyze things and correlate enqueued and dequeues, but it is far from as simple and black and white as you suggest, especially with truly distributed systems and unknown cause of the reported behavior.
Heck, we don't even know if the messages are being "dropped" or just duplicated.